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Notifications ​

Recognito notifies you about pending work through scheduled email digests. Each project has its own notification rules — you pick which days and what time the reminder email goes out.

Recognito's notifications are scheduled reminders, not real-time alerts. A notification rule emails the project's team on a schedule you set — say, every weekday at 9:00 — with a summary of the tasks waiting for them. The point is to nudge a team to clear its queue, not to ping you the instant a single document changes.

For event-driven delivery — push something to another system the moment a document is approved — use a webhook instead. The two are separate: notifications remind people, webhooks notify systems.

Where notification rules live ​

Open the project, then go to Settings → Notifications. The page lists your Active Notification Rules and gives you a button to add more.

Notifications are per-project. A rule you create in one project doesn't carry over to another — set them up in each project that needs them.

Creating a notification rule ​

Click Add Rule to open the rule editor. A rule has:

  • Name — a label so you can recognise the rule in the list.
  • Event type — what the rule reports on. Today the available event is Tasks Pending: the documents waiting for someone to act.
  • Recipient type — who receives the email. Today that's Team Members, the project's users.
  • Notification channel — how it's delivered. Today that's Email.
  • Days — which days the email goes out (Monday through Sunday, any combination).
  • Time — the hour and minute the email is sent.
  • Timezone — the timezone that send time is measured in.

Set the schedule, click Create, and the rule appears under Active Notification Rules.

Match it to your team's rhythm

A 9:00 reminder on weekdays suits most AP teams — reviewers get one morning email listing their backlog instead of a stream of interruptions. Pick the cadence that matches how often your team actually works the queue.

What the email covers ​

The Tasks Pending email summarises the work waiting in the project — the same "you have documents to handle" nudge whether you're an assignee with documents to validate or an approver with documents to sign off.

What notifications don't do ​

Recognito's notifications are deliberately narrow today:

  • No per-event alerts. There's no email the moment a specific document is assigned, rejected, or exported. A rule reports pending work on a schedule, not individual events.
  • No in-app notification centre. There's no bell icon or unread-count list inside the app — email is the channel.
  • No notifications for field edits or configuration changes. If a colleague changes a value, or an admin edits Mapping, no notification fires. Check the document's History instead.

If you need an immediate, per-document signal — "tell my ERP the moment this invoice is approved" — that's a webhook, not a notification.

What's next ​